Terms and Conditions

Last updated: November 18, 2025

1. Acceptance of Terms

By accessing and using Rapid Parse ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms and Conditions, please do not use the Service.

These Terms and Conditions apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Description of Service

Rapid Parse provides an intelligent document analysis platform that enables users to:

  • Upload and store PDF documents
  • Extract text and data from documents using OCR technology
  • Interact with documents through AI-powered chat
  • Analyze relationships between multiple documents
  • Fill forms and annotate documents
  • Export processed documents

The Service uses third-party AI services including OpenAI and Google Cloud Document AI to process and analyze your documents.

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to:

  • Use a strong password and keep it confidential
  • Notify us immediately of any unauthorized use of your account
  • Not share your account with others
  • Be responsible for all activities under your account

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

4. Subscription Plans and Payments

4.1 Subscription Tiers

Rapid Parse offers multiple subscription tiers:

  • Free: Limited to 5 documents per month
  • Pro: $29/month for 100 documents per month
  • Enterprise: $99/month for unlimited documents

4.2 Billing

Subscription fees are billed in advance on a monthly basis. All payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method for the subscription fee.

4.3 Refunds

Subscription fees are non-refundable except as required by law. You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing period.

4.4 Usage Limits

Each subscription tier has specific usage limits. If you exceed your monthly document limit, you will need to upgrade your plan or wait until the next billing cycle.

5. User Content and Data

5.1 Your Content

You retain all ownership rights to the documents and content you upload to the Service ("Your Content"). By uploading Your Content, you grant us a limited license to:

  • Store and process Your Content to provide the Service
  • Use AI services (OpenAI, Google Cloud) to analyze Your Content
  • Generate embeddings and metadata from Your Content
  • Display Your Content back to you through our interface

5.2 Content Restrictions

You agree not to upload content that:

  • Violates any laws or regulations
  • Infringes on intellectual property rights
  • Contains malware or malicious code
  • Is defamatory, obscene, or offensive
  • Contains personal information of others without consent

5.3 Data Processing

Your documents are processed using third-party AI services. While we take measures to protect your data, you acknowledge that your content will be transmitted to and processed by OpenAI and Google Cloud Platform for the purpose of providing document analysis services.

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Service in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems (bots, scrapers) without permission
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute the Service without authorization
  • Upload excessive amounts of data to abuse the Service
  • Use the Service to process illegal or harmful content

7. Intellectual Property Rights

7.1 Service Ownership

The Service, including its original content, features, and functionality, is owned by Rapid Parse and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Content

You retain all rights to Your Content. We do not claim ownership of any documents you upload. However, by using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and process Your Content solely for the purpose of providing the Service to you.

7.3 AI-Generated Content

Content generated by our AI systems (such as chat responses, summaries, and insights) is provided to you for your use. However, AI-generated content may not be unique and similar content may be generated for other users with similar documents.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that the Service will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy, reliability, or completeness of AI-generated content
  • Warranties that defects will be corrected

Important Notice: AI-generated content may contain errors or inaccuracies. You should verify all information independently before relying on it for important decisions. We are not responsible for any decisions made based on AI-generated content.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Rapid Parse, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or use
  • Any damages resulting from unauthorized access to your account
  • Any damages resulting from errors in AI-generated content
  • Any damages resulting from third-party services (OpenAI, Google Cloud)

Our total liability to you for all claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

10. Data Security and Privacy

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.

HIPAA Compliance Notice: While we implement security measures, Rapid Parse is not currently a HIPAA-compliant service. Do not upload Protected Health Information (PHI) or other sensitive medical data unless you have a signed Business Associate Agreement with us.

11. Third-Party Services

The Service integrates with third-party services to provide functionality:

  • OpenAI: For AI chat and embeddings generation
  • Google Cloud Document AI: For OCR and document processing
  • Supabase: For data storage and authentication
  • Stripe: For payment processing

Your use of these third-party services through our platform is subject to their respective terms of service and privacy policies. We are not responsible for the practices or content of these third-party services.

12. Service Availability

We strive to provide reliable service but do not guarantee that:

  • The Service will be available at all times without interruption
  • The Service will be free from errors or defects
  • Any defects will be corrected promptly
  • The Service will meet your specific requirements

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

13. User Responsibilities

You are responsible for:

  • Ensuring you have the right to upload and process all documents
  • Complying with all applicable laws regarding your use of the Service
  • Obtaining necessary consents for processing personal data
  • Verifying the accuracy of AI-generated content before relying on it
  • Maintaining backups of your important documents
  • Not using the Service for any illegal or unauthorized purpose

14. Prohibited Uses

You may not use the Service to:

  • Process documents containing illegal content
  • Violate any intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Harass, abuse, or harm others
  • Impersonate any person or entity
  • Collect or store personal data of others without consent
  • Interfere with the proper functioning of the Service
  • Attempt to bypass security measures or usage limits

15. AI-Generated Content Disclaimer

Important Notice: Content generated by our AI systems (including chat responses, summaries, insights, and extracted data) is provided for informational purposes only and should not be considered as:

  • Legal advice or legal opinions
  • Medical advice or diagnoses
  • Financial advice or recommendations
  • Professional advice of any kind
  • Guaranteed to be accurate or complete

AI systems can make mistakes, misinterpret content, or generate inaccurate information. You must verify all AI-generated content independently before making any decisions based on it.

We are not liable for any decisions, actions, or consequences resulting from your reliance on AI-generated content.

16. Data Retention and Deletion

We retain your documents and data for as long as your account is active. You may delete individual documents or your entire account at any time through the Service.

Upon account deletion:

  • All your documents will be permanently deleted within 30 days
  • All associated data (chunks, embeddings, conversations) will be deleted
  • Deletion is irreversible and cannot be undone
  • We may retain certain information as required by law

17. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last updated" date
  • Sending email notification for significant changes

Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

18. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Fraudulent or illegal activity
  • Abusive behavior toward our staff or other users
  • Non-payment of subscription fees
  • Extended period of inactivity

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

19. Indemnification

You agree to indemnify, defend, and hold harmless Rapid Parse and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your Content uploaded to the Service

20. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through:

  1. Good faith negotiation between the parties
  2. If negotiation fails, binding arbitration in accordance with the rules of the American Arbitration Association
  3. Arbitration shall take place in the United States
  4. Each party shall bear its own costs of arbitration

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

21. Export Compliance

You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.

22. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Rapid Parse concerning the Service.

24. Contact Information

If you have any questions about these Terms, please contact us at:

Rapid Parse
Email: legal@rapidparse.ai
Support: support@rapidparse.ai

25. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SERVICE.